Acknowledgments
The authors would like to express thanks to all those who have contributed to the research: in particular the staff of the translating, interpreting and communication support services and within the public services who were willing to take part in telephone and face to face interviews. The information and insights they have been willing to share will be of benefit to the profession and its clients as a whole.
Special thanks are owed to the research advisors to the project, Professor Elinor Kelly, Dr Gina Netto and Professor Ian Mason.
The research team would also like to thank the members of the research advisory group and all the project managers.