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| Title: | A Guide to Service Improvement: Measurement, Analysis, Techniques and Solutions - Tools and techniques for the delivery of modern health care |
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| Description: | This Guide to Service Improvement is a simple document which introduces the tools and techniques for improvement that are fundamental to getting to grips with the challenges of delivering improved patient access. It is not intended to be a detailed guide to every concept and its applicability. Where necessary it introduces a key concept and leads the reader to more detailed information. |
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| File: | A Guide to Service Improvement: Measurement, Analysis, Techniques and Solutions - Tools and techniques for the delivery of modern health care [PDF, 871.5 kb: 03 Nov 2005]
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Page updated: Friday, November 04, 2005