Review of NHS 24 Final Report
ANNEX 4
NHS 24 COMPLAINTS AND COMPLIMENTS
| No. of calls dealt with | No. of formal complaints | No. of compliments |
2003/04 | 616,385 | 88 | 393 |
2004/05 | 1,278.224 | 378 | 386 |
2005 - April to Aug | 634,476 | 186 | 311 |
Page updated: Wednesday, October 05, 2005