improving front line services: A Framework for Supporting Front Line Staff: Summary Version

DescriptionA Framework for Supporting Front Line Staff - the Summary Version
ISBN0755945239
Official Print Publication Date
Website Publication DateMay 17, 2005

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Association of Directors of Social Work
Scottish Executive, Edinburgh 2005

ISBN 0 7559 4526 3

This document is also available in pdf format (936k)

the framework

The framework document is a joint production of the ADSW Supporting Front Line Staff Initiative and the National Workforce Group Human Resource Management Sub Group.

The Sub-group comprises the following members:

Aberdeenshire Council
Association of Directors of Social Work
Barnardo's
British Association of Social Workers ( BASW)
Capability Scotland
Convention of Scottish Local Authorities ( COSLA)
Quarriers
Social Care Association
Scottish Practice Learning Group
Scottish Social Services Council
Scottish Executive - Social Work Services Policy Division
Scottish Executive - Health Department: Directorate of H.R.
STUC - Unison
The Salvation Army

The framework was written by Addie Stevenson, Project Manager for the ADSW Supporting Front Line Staff Initiative 2003-2005.

contents

Foreword
1.
The Framework
2.

2.
Principles
3.

3.
Competent and Confident
4.

4.
Enabled and Empowered
5.

5.
Safe and Healthy Workforce - Wellbeing at Work
6.

6.
Flexible and Diverse
7.

7.
Making it Happen
8

8
Summary
9

9
Links and Related Reading

This is a summary version of a comprehensive publication that addresses the issues of staff support and good people management in greater depth; draws upon current research, theory and practice; and provides some tools and techniques for improvement. This has been distributed widely across the sector and can also be accessed at

www.adsw.org.uk/supportingstaff
www.carescotland.org.uk

Page updated: Tuesday, May 10, 2005