Scottish Government

2005

ISSN 0950 2254
ISBN 0 7559 3954 9 (Web publication only)

This document is also available in pdf format (952k)

CONTENTS

EXECUTIVE SUMMARY
INTRODUCTION
POLICY
KEY RESULTS 2
THE EVALUATION
OUTCOMES
OUTPUTS
ADDITIONALITY
RAISING AWARENESS
CONCLUSIONS AND OBSERVATIONS
CHAPTER ONE RESEARCH CONTEXT
INTRODUCTION
RATIONALE
POLICY BACKGROUND
PROJECT BACKGROUND
OBJECTIVES
REALIGNMENT
THE EVALUATION
THE REPORT
CHAPTER TWO AAG OUTCOMES AND ADDITIONALITY
AAG OUTCOMES
ACTIONS TAKEN
CHANGE IN ECONOMIC STATUS
EXTRAPOLATING RESULTS FOR THE FULL CLIENT BASE
ATTRIBUTING OUTCOMES TO THE PROJECTS
AAG IMPACT ON CAREER CHOICES AND EMPLOYMENT PROSPECTS
ADDITIONALITY AND COUNTERFACTUAL CLAIMANT DATA
CHAPTER THREE PERCEPTIONS OF CAREERS GUIDANCE AND AWARENESS OF CAREERS SCOTLAND
WHERE WOULD PEOPLE GO FOR ADVICE
WHAT DO PEOPLE KNOW ABOUT THE SUPPORT AVAILABLE?
CONCLUSIONS ON AWARENESS
CHAPTER FOUR DELIVERY OF AND SATISFACTION WITH THE SERVICE
INTRODUCTION
CHARACTERISTICS OF THE SAMPLE
HOUSEHOLD TYPE
ETHNICITY
BACKGROUND AND MOTIVATIONS
FURTHER CONTACT WITH CAREERS SCOTLAND
SATISFACTION WITH RECENT CONTACT (FOLLOW UP SURVEY)
CHAPTER FIVE FACE TO FACE INTERVIEWS
FACE TO FACE INTERVIEWS
MOTIVATION FOR USING THE SERVICE
ACTIVITIES
SATISFACTION
FOLLOW UP
OUTCOMES
INFLUENCE OF CAREERS SCOTLAND
LONG LASTING BENEFITS
CONCLUSIONS
ANNEX 1 SURVEY RESULTS - WAVE 1
METHODOLOGY AND CHANGES
SURVEY METHODOLOGY
BACKGROUND AND MOTIVATIONS
SERVICES AND SUPPORT
INFORMATION
ADVICE AND GUIDANCE
USE OF OTHER SERVICES AND COMPARISONS
OUTCOMES AND ADDITIONALITY
TRAINING BENEFITS
NO OUTCOMES
EXTRAPOLATING RESULTS FOR THE FULL CLIENT BASE
ATTRIBUTING OUTCOMES TO THE PROJECTS
ANNEX 2 SURVEY RESULTS REPORT - WAVE 2
BACKGROUND AND METHODOLOGY
METHODOLOGY
CHARACTERISTICS OF RESPONDENTS
CONTACT WITH CAREERS SCOTLAND
SATISFACTION WITH CAREERS SCOTLAND ALL AGE GUIDANCE SERVICE
IMPACT ON CHOICES AND EMPLOYMENT PROSPECTS
IMPACT ON CAREER MANAGEMENT SKILLS
OUTCOMES
FUTURE USE OF CAREERS SCOTLAND
ANNEX 3 SUMMARY OF PROVISION BEFORE AAG
PROVISION PRIOR TO INTRODUCTION OF AAG PROJECTS
ANNEX 4 OMNIBUS PERCEPTIONS DATA FOR ORGANISATIONS 2002 -2004
ANNEX 5 LOCAL OFFICE CASE EXAMPLES
ANNEX 6 INDIVIDUAL CASE STUDIES

This report is available on the Scottish Executive Social Research website only
www.scotland.gov.uk/socialresearch.