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1 Introduction1.1 Digital inclusion strategy1.2 Aims & Objectives 1.3 Progress1.4 Evaluation Approach1.5 Report Structure
2 Meeting objectives 2.1 Have they widened public internet access? 2.2 Awareness of Public Internet Access 2.3 Other Internet access 2.4 Have PIAPs reached disadvantaged groups? 2.5 Are the PIAPs raising ICT literacy?
3 How are they being used?3.1 User profile3.2 Support Needs3.3 PIAP use3.4 Users Views on the service
4 Hosts' experiences4.1 Views on running an access point4.2 Marketing & Publicity4.3 Staff confidence with ICT and training needs4.4 Sustainability
5 Value of the approach5.1 Meeting Objectives 5.2 Value for Money5.3 Deadweight, displacement and leakage
6 Conclusions & Recommendations6.1 Conclusions6.2 Recommendations
hall aitken Economic Development l Social Inclusion l Labour Market Analysis l European Affairs
Evaluation of the Public Internet Access Point Initiative May 2004
hall aitken
Client
Scottish Executive
Client Contact
Alison Morris
Title
Evaluation of the Public Internet Access Point Initiative
Version
First Draft
Date
May 2004
HA Contact
Denis Donoghue Direct Line: +44 (0) 141 225 5502 Email: denis.donoghue@hallaitken.co.uk
HA Addresses
Hall Aitken Baltic Chambers, 50 Wellington Street, Glasgow G2 6HJ, UK Telephone: +44 (0) 141 204 3183 Fax: +44 (0) 141 221 2953 Email: haa@hallaitken.co.uk
205 rue Belliard, B-1040 Brussels Telephone: +32 2 230 0918 Fax: +32 2 231 1262 Email: hall.aitken@chello.be
Website: www.hallaitken.co.uk
File Location
F:\Projects\758 - PIAP evaluation\Reporting\Final report\final report in progress 3-04.doc
Page updated: Friday, March 31, 2006