Digital Communities Final Report
Table E-6 -NORTH ARGYLL - What used internet for at each Wave by whether already used computers at Wave 1 (% of respondents claiming to use the internet at each stage 19)
| Internet use at Wave 1 | Internet use at Wave 2 | Internet use at Wave 3 |
Already used computers at Wave 1 | Did not already use computers at Wave 120 | Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 |
Buying or ordering tickets and services | 29 | 15 | 30 | 14 | 35 | 20 |
Finding info about goods/services | 28 | 16 | 46 | 35 | 65 | 51 |
Finding info related to education | 16 | 5 | 22 | 15 | 23 | 10 |
Finding info about hobbies and interests | 32 | 17 | 34 | 39 | 45 | 40 |
Finding info about entertainment | 5 | 9 | 12 | 9 | 6 | 2 |
Using e-mail | 19 | 19 | 15 | 24 | 60 | 54 |
Looking up the latest news | 4 | 2 | 18 | 9 | 13 | 7 |
Finding info about health | 7 | 3 | 5 | 3 | 12 | 10 |
Info about sport | 3 | 10 | 6 | 9 | 6 | 6 |
General browsing or surfing | 28 | 25 | 35 | 43 | 40 | 43 |
Grocery shopping | 3 | 3 | 5 | 4 | 1 | 1 |
Non-grocery shopping | 24 | 19 | 35 | 24 | 49 | 42 |
On-line learning | 5 | - | 2 | - | 9 | 1 |
Personal banking/financial investment activities | 4 | 5 | 6 | 2 | 19 | 4 |
Playing/downloading games | 2 | 2 | 3 | 2 | 8 | 7 |
Playing/downloading music | 5 | 4 | 8 | 4 | 10 | 9 |
Using or accessing government/official sites | 4 | - | 4 | 2 | 10 | 3 |
Using or accessing local info | 6 | - | 5 | 4 | 13 | 6 |
Business promotion | 7 | - | 4 | - | 5 | 1 |
For work-related purposes | 5 | 2 | 2 | - | 1 | 1 |
BASES | 219 | 37 | 199 | 101 | 239 | 124 |
Table E-7 -BELLSMYRE - What used internet for at each Wave by whether already used computers at Wave 1 (% of respondents claiming to use the internet at each stage)
| Internet use at Wave 1 | Internet use at Wave 2 | Internet use at Wave 3 |
Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 |
Buying or ordering tickets and services | 25 | 24 | 27 | 15 | 39 | 27 |
Finding info about goods/services | 23 | 19 | 43 | 27 | 58 | 51 |
Finding info related to education | 23 | 10 | 24 | 11 | 29 | 7 |
Finding info about hobbies and interests | 29 | 28 | 46 | 36 | 39 | 33 |
Finding info about entertainment | 9 | 9 | 17 | 7 | 9 | 7 |
Using e-mail | 21 | 16 | 24 | 29 | 58 | 56 |
Looking up the latest news | 9 | 3 | 11 | 9 | 8 | 6 |
Finding info about health | 6 | 11 | 6 | 2 | 14 | 8 |
Info about sport | 8 | 4 | 12 | 5 | 11 | 8 |
General browsing or surfing | 19 | 17 | 38 | 37 | 52 | 53 |
Grocery shopping | 3 | 4 | 3 | - | 3 | 7 |
Non-grocery shopping | 12 | 13 | 20 | 10 | 38 | 27 |
On-line learning | 4 | 3 | 2 | 1 | 4 | 3 |
Personal banking/financial investment activities | 2 | - | 5 | 3 | 12 | 3 |
Playing/downloading games | 10 | - | 10 | 8 | 20 | 16 |
Playing/downloading music | 9 | 3 | 13 | 8 | 23 | 18 |
Using or accessing government/official sites | 3 | - | - | 1 | 7 | 4 |
Using or accessing local info | 3 | 3 | 7 | 2 | 11 | 10 |
Business promotion | 2 | - | 1 | - | 3 | 1 |
For work-related purposes | 1 | - | 1 | 1 | - | - |
BASES | 124 | 30 | 121 | 91 | 159 | 132 |
Table E-8 -NORTH ARGYLL - What would like to use computers for (more often) in future at each Wave by whether already used computers at Wave 1 (% of respondents who took part in all 3 Waves)
| Future aspirations Wave 1 | Future aspirations Wave 2 | Future aspirations Wave 3 |
Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 |
Writing letters or other documents | 4 | 14 | 6 | 10 | 18 | 20 |
E-mail | 10 | 30 | 5 | 13 | 21 | 22 |
Accessing the internet | 15 | 35 | 5 | 12 | 18 | 26 |
Playing games | 1 | 3 | * | 3 | 3 | 6 |
Photography applications | 15 | 4 | 14 | 14 | 15 | 9 |
Other graphics/design packages | 12 | 5 | 12 | 9 | 9 | 13 |
Using/creating spreadsheets | 8 | 4 | 9 | 4 | 10 | 7 |
Using/creating databases | 7 | 3 | 6 | 5 | 9 | 3 |
Playing music CDs | 1 | 1 | 2 | 3 | 6 | 5 |
Educational packages/on-line learning | 7 | 8 | 6 | 4 | 11 | 11 |
Business development/promotion | 3 | 10 | 5 | 2 | 9 | 4 |
Keeping in touch with community activities/events | 6 | 2 | 3 | 7 | 6 | 7 |
Doing school work | * | 1 | * | 1 | 3 | 2 |
Web design/creating web pages | 4 | - | 4 | 1 | 4 | - |
Accessing goods online - e.g. shopping, holidays, flights | 1 | 4 | 1 | 2 | - | 2 |
None of these/nothing/don't know | 32 | 25 | 50 | 53 | 33 | 29 |
BASES | 244 | 158 | 244 | 158 | 244 | 158 |
Table E-9 - BELLSMYRE - What would like to use computers for (more often) in future at each Wave by whether already used computers at Wave 1 (% of respondents who took part in all 3 Waves)
| Future aspirations Wave 1 | Future aspirations Wave 2 | Future aspirations Wave 3 |
Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 | Already used computers at Wave 1 | Did not already use computers at Wave 1 |
Writing letters or other documents | 6 | 12 | 7 | 8 | 26 | 26 |
E-mail | 12 | 28 | 6 | 14 | 34 | 43 |
Accessing the internet | 20 | 32 | 6 | 11 | 38 | 36 |
Playing games | 5 | 2 | 2 | 2 | 21 | 27 |
Photography applications | 8 | 2 | 6 | 6 | 21 | 17 |
Other graphics/design packages | 5 | 2 | 9 | 3 | 18 | 10 |
Using/creating spreadsheets | 9 | 2 | 6 | 1 | 15 | 9 |
Using/creating databases | 6 | 1 | 5 | 1 | 10 | 8 |
Playing music CDs | 3 | 2 | 2 | 3 | 25 | 22 |
Educational packages/on-line learning | 7 | 9 | 6 | 4 | 13 | 11 |
Business development/promotion | 5 | 1 | 5 | 2 | 3 | 2 |
Keeping in touch with community activities/events | 4 | 4 | 1 | 1 | 11 | 12 |
Doing school work | 5 | 2 | * | 1 | 11 | 6 |
Web design/creating web pages | 1 | - | 2 | 1 | 2 | 1 |
Accessing goods online - e.g. shopping, holidays, flights | 1 | 6 | - | 1 | - | 1 |
None of these/nothing/don't know | 49 | 28 | 59 | 62 | 27 | 30 |
BASES | 166 | 175 | 166 | 175 | 166 | 175 |
Table E-10 -BELLSMYRE AND INVERCLYDE: Mean confidence scores 21 using computers for different tasks at Wave 1 and Wave 3 (% of respondents who took part in Wave 1 and Wave 3 surveys)
| WAVE 1 | WAVE 3 |
Bellsmyre | Inverclyde | Bellsmyre | Inverclyde |
Writing a letter on a computer | 0.82 | 0.94 | 0.80 | 1.27 |
Creating a folder on your computer to save the letter in | 0.27 | 0.67 | 0.48 | 0.93 |
Sending an e-mail | 0.51 | 0.61 | 1.02 | 1.12 |
Finding information on the internet | 0.55 | 0.76 | 1.16 | 1.09 |
Buying something on the internet | -0.09 | 0.12 | 0.58 | 0.47 |
Opening an attachment from an e-mail | 0.16 | 0.35 | 0.71 | 0.77 |
Using a computer to create a poster with pictures and words on it | * | 0.20 | 0.01 | 0.62 |
Creating a computer spreadsheet of your household expenses | -0.20 | 0.04 | -0.20 | 0.31 |
Installing new software onto your computer | -0.33 | -0.01 | 0.06 | 0.08 |
Joining an internet chatroom | -0.68 | -0.89 | -0.22 | -0.22 |
Banking online | -0.65 | -0.25 | -0.39 | -0.08 |
Creating address labels for Christmas cards using a database of addresses | -0.25 | 0.21 | -0.31 | 0.08 |
Dealing with minor problems with a computer - e.g. when it crashes | -0.39 | -0.14 | 0.02 | 0.09 |
Designing your own website | -1.16 | -1.09 | -1.32 | -1.16 |
Learning on the internet | 0.33 | 0.32 | 0.17 | 0.65 |
Applying for a job online | -0.37 | -0.19 | 0.08 | 0.55 |
Attaching a new piece of hardware | -0.68 | -0.52 | -0.40 | -0.13 |
BASES | 392 | 134 | 392 | 134 |
Table E-11 -NORTH ARGYLL AND SKYE: Mean confidence scores 22 using computers for different tasks at Wave 1 and Wave 3 (% of respondents who took part in Wave 1 and Wave 3 surveys)
| WAVE 1 | WAVE 3 |
North Argyll | Skye etc. | North Argyll | Skye etc. |
Writing a letter on a computer | 1.17 | 0.77 | 0.92 | 1.13 |
Creating a folder on your computer to save the letter in | 0.55 | 0.63 | 0.56 | 0.81 |
Sending an e-mail | 0.89 | 0.77 | 1.15 | 1.19 |
Finding information on the internet | 0.62 | 0.52 | 0.99 | 0.95 |
Buying something on the internet | 0.29 | 0.15 | 0.47 | 0.60 |
Opening an attachment from an e-mail | 0.27 | 0.23 | 0.57 | 0.72 |
Using a computer to create a poster with pictures and words on it | 0.18 | * | 0.05 | 0.12 |
Creating a computer spreadsheet of your household expenses | 0.01 | -0.17 | -0.31 | -0.16 |
Installing new software onto your computer | 0.03 | -0.28 | 0.03 | -0.06 |
Joining an internet chatroom | -1.00 | -1.01 | -0.83 | -0.98 |
Banking online | -0.33 | -0.55 | -0.43 | -0.34 |
Creating address labels for Christmas cards using a database of addresses | 0.06 | -0.11 | -0.27 | 0.03 |
Dealing with minor problems with a computer - e.g. when it crashes | -0.30 | -0.50 | -0.21 | -0.08 |
Designing your own website | -1.10 | -1.40 | -1.26 | -1.41 |
Learning on the internet | 0.23 | -0.22 | 0.11 | 0.16 |
Applying for a job online | -0.57 | -0.72 | -0.40 | -0.24 |
Attaching a new piece of hardware | -0.34 | -0.56 | -0.32 | -0.24 |
BASES | 481 | 314 | 481 | 314 |
Table E-12 -Mean confidence scores 23 using computers for different tasks at each Wave (% of respondents who took part in all three waves and ALREADY USED computers at Wave 1)
| BELLSMYRE | NORTH ARGYLL |
Wave 1 | Wave 2 | Wave 3 | Wave 1 | Wave 2 | Wave 3 |
Writing a letter on a computer | 1.21 | 1.19 | 1.36 | 1.57 | 1.52 | 1.54 |
Creating a folder on your computer to save the letter in | 0.86 | 0.93 | 1.10 | 1.11 | 1.32 | 1.23 |
Sending an e-mail | 1.02 | 1.44 | 1.46 | 1.35 | 1.64 | 1.62 |
Finding information on the internet | 1.04 | 1.41 | 1.58 | 1.01 | 1.32 | 1.46 |
Buying something on the internet | 0.24 | 0.70 | 1.11 | 0.74 | 1.01 | 1.10 |
Opening an attachment from an e-mail | 0.73 | 1.08 | 1.35 | 0.78 | 1.15 | 1.25 |
Using a computer to create a poster with pictures and words on it | 0.42 | 0.33 | 0.57 | 0.57 | 0.49 | 0.69 |
Creating a computer spreadsheet of your household expenses | 0.21 | 0.13 | 0.37 | 0.32 | 0.23 | 0.33 |
Installing new software onto your computer | 0.10 | 0.53 | 0.55 | 0.43 | 0.60 | 0.68 |
Joining an internet chatroom | -0.33 | -0.31 | 0.17 | -0.89 | -0.70 | -0.40 |
Banking online | -0.28 | -0.18 | 0.04 | 0.02 | 0.16 | 0.30 |
Creating address labels for Christmas cards using a database of addresses | 0.11 | 0.11 | 0.16 | 0.19 | 0.11 | 0.35 |
Dealing with minor problems with a computer - e.g. when it crashes | 0.10 | 0.34 | 0.46 | 0.16 | 0.29 | 0.39 |
Designing your own website | -1.11 | -1.23 | -1.22 | -1.02 | -0.97 | -0.95 |
Learning on the internet | 0.58 | 0.77 | 0.58 | 0.48 | 0.58 | 0.67 |
Applying for a job online | -0.22 | 0.06 | 0.50 | -0.30 | -0.04 | 0.25 |
BASES | 166 | 166 | 166 | 244 | 244 | 244 |
Table E-13 -Mean confidence scores 24 using computers for different tasks at each Wave (% of respondents who took part in all three waves and DID NOT use computers already at Wave 1)
| BELLSMYRE | NORTH ARGYLL |
Wave 1 | Wave 2 | Wave 3 | Wave 1 | Wave 2 | Wave 3 |
Writing a letter on a computer | 0.42 | 0.36 | 0.11 | 0.54 | 0.33 | 0.16 |
Creating a folder on your computer to save the letter in | -0.38 | -0.22 | -0.32 | -0.39 | -0.22 | -0.34 |
Sending an e-mail | -0.03 | 0.71 | 0.50 | 0.15 | 0.80 | 0.64 |
Finding information on the internet | 0.02 | 0.53 | 0.65 | -0.03 | 0.49 | 0.40 |
Buying something on the internet | -0.43 | -0.48 | -0.03 | -0.43 | -0.28 | -0.31 |
Opening an attachment from an e-mail | -0.44 | -0.13 | -0.04 | -0.69 | 0.14 | -0.27 |
Using a computer to create a poster with pictures and words on it | -0.45 | -0.64 | -0.76 | -0.45 | -0.84 | -0.96 |
Creating a computer spreadsheet of your household expenses | -0.61 | -0.74 | -0.96 | -0.47 | -0.99 | -1.16 |
Installing new software onto your computer | -0.80 | -0.67 | -0.58 | -0.63 | -0.73 | -0.79 |
Joining an internet chatroom | -1.04 | -0.86 | -0.72 | -1.15 | -1.42 | -1.43 |
Banking online | -0.99 | -1.09 | -0.92 | -0.88 | -1.21 | -1.39 |
Creating address labels for Christmas cards using a database of addresses | -0.64 | -0.75 | -0.94 | -0.15 | -0.82 | -1.06 |
Dealing with minor problems with a computer - e.g. when it crashes | -0.91 | -0.84 | -0.58 | -1.03 | -0.96 | -1.04 |
Designing your own website | -1.21 | -1.31 | -1.63 | -1.23 | -1.52 | -1.65 |
Learning on the internet | 0.08 | -0.10 | -0.32 | -0.16 | -0.38 | -0.59 |
Applying for a job online | -0.54 | -0.62 | -0.44 | -1.01 | -1.26 | -1.23 |
BASES | 175 | 175 | 175 | 158 | 158 | 158 |
Table E-14 -How inconvenient would find it if did not have home computer by whether household already owned a computer at Wave 1 (%)
| BELLSMYRE | NORTH ARGYLL |
Yes - owned a computer at Wave 1 | No - did not own a computer at Wave 1 | Yes - owned a computer at Wave 1 | No - did not own a computer at Wave 1 |
Very inconvenient | 54 | 39 | 68 | 39 |
Fairly inconvenient | 21 | 26 | 17 | 23 |
No strong feelings | 10 | 10 | 5 | 11 |
Not very inconvenient | 8 | 8 | 6 | 7 |
Not at all inconvenient | 5 | 15 | 5 | 19 |
Don't know/not sure | 3 | 2 | - | * |
BASES | 143 | 249 | 272 | 209 |
Table E-15 -How inconvenient would find it if did not have home internet access by whether household already owned a computer at Wave 1 (%)
| BELLSMYRE | NORTH ARGYLL |
Yes - owned a computer at Wave 1 | No - did not own a computer at Wave 1 | Yes - owned a computer at Wave 1 | No - did not own a computer at Wave 1 |
Very inconvenient | 54 | 40 | 68 | 41 |
Fairly inconvenient | 20 | 22 | 15 | 18 |
No strong feelings | 11 | 10 | 5 | 13 |
Not very inconvenient | 9 | 7 | 7 | 7 |
Not at all inconvenient | 4 | 19 | 5 | 20 |
Don't know/not sure | 2 | 2 | - | 2 |
BASES | 143 | 249 | 272 | 209 |
Table E-16 -Views on importance of internet access for different activities - Mean scores 25 at Wave 1 and Wave 3 (% of respondents who took part in Wave 1 and Wave 3 and HAD USED THE INTERNET ALREADY at Wave 1)
| BELLSMYRE | NORTH ARGYLL |
Wave 1 | Wave 3 | Wave 1 | Wave 3 |
Being able to access local services | 1.14 | 0.22 | 0.69 | 0.22 |
Accessing training and learning opportunities | 1.34 | 0.60 | 0.93 | 0.19 |
Finding employment/careers information | 0.95 | 0.39 | -0.20 | -0.78 |
Keeping in touch with friends/ family | 1.36 | 1.24 | 1.52 | 1.37 |
Being able to buy products/ services | 0.45 | 0.55 | 1.00 | 1.06 |
Meeting new people | -0.49 | -0.86 | -0.87 | -1.36 |
BASES | 154 | 154 | 256 | 256 |
Table E-17 -Views on importance of internet access for different activities - Mean scores at Wave 1 and Wave 3 (% of respondents who took part in Wave 1 and Wave 3 and HAD NOT USED THE INTERNET ALREADY at Wave 1)
| BELLSMYRE | NORTH ARGYLL |
Wave 1 | Wave 3 | Wave 1 | Wave 3 |
Being able to access local services | 0.91 | -0.15 | 0.75 | -0.25 |
Accessing training and learning opportunities | 1.25 | -0.38 | 0.81 | -0.41 |
Finding employment/careers information | 0.46 | -0.68 | -0.57 | -1.53 |
Keeping in touch with friends/ family | 1.17 | 0.76 | 1.47 | 0.88 |
Being able to buy products/ services | 0.53 | -0.30 | 0.51 | 0.20 |
Meeting new people | -0.13 | -1.12 | -0.37 | -1.49 |
BASES | 187 | 187 | 146 | 146 |
Table E-18 - Which of different things might use internet to access is most important to respondents (% of Wave 3 respondents) 26
| Bellsmyre | North Argyll |
Keeping in touch with friends and family | 47 | 54 |
Being able to buy products and services | 12 | 17 |
Finding employment/careers information | 10 | 3 |
Accessing training and learning opportunities | 9 | 6 |
Being able to access local services | 7 | 3 |
Work/business | 1 | 2 |
Hobbies | 1 | 1 |
Banking | - | 1 |
General information | - | 1 |
Not stated | 13 | 10 |
BASES | 392 | 481 |