Scottish Government

The Performance Assessment Framework: experiences and perceptions of NHSScotland
A Report to the Analytical Service Division, Directorate of Performance Management and Finance,
Scottish Executive Health Department

March 2004

Dr Shelley Farrar, Dr Fiona Harris, Dr Tony Scott
Health Economics Research Unit
Professor Lorna McKee
Department of Management Studies
University of Aberdeen

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Contents

Executive Summary
1. Introduction and aims
2. Background
3. Methods
3.1 Data collection and analysis
3.2 Critique of methods
4. Key findings
4.1 Introduction
4.2 Sensitivity and scope of the indicators
4.3 Relative importance of indicators
4.4 Changing behaviour, the Accountability Review and incentives
4.5 Implementation of the PAF
4.6 Local and national accountability
5. Discussion
5.1 Objective 1
5.2 Objective 2
5.3 Objective 3
6 Policy implications
7 Future research
8 Acknowledgements
References
Appendix A: Illustrative Quotes
Appendix B: Interview Schedule