Quality of Service
A review of the investigation of complaints against the police in Scotland
Footnotes
1 'Complaints and Discipline Procedure in the Public Sector' - commissioned by HMIC from Robert Gordon University, Centre for Public Policy and Management, November 2003.
2 'Complaints and Disciplinary Procedures in the Public Sector' - Robert Gordon University, November 2003.
3 'Complaints and Disciplinary Procedures in the Public Sector' - Robert Gordon University, November 2003.
4 'Complaints and Disciplinary Procedures in the Public Sector' - Robert Gordon University, November 2003.
5 'Complaints and Disciplinary Procedures in the Public Sector' - Robert Gordon University, November 2003.
6 Attorney General V New South Wales Perpetual Trustee Company Ltd [1955] AC 457.
7 "From Blame Culture to Learning Culture - A Presentation to ACPOS Professional Standards Conference", 29.10.2003, Adrian J. Ward, Deputy Chief Constable, Grampian Police.
8 "Opposite Sides of the Same Coin: Police Perspectives on Informally Resolved Complaints" A Report for the Police Foundation from the Institute for Criminal Policy Research, King's College London, November 2003
9 "Opposite Sides of the Same Coin: Police Perspectives on Informally Resolved Complaints" A Report for the Police Foundation from the Institute for Criminal Policy Research, King's College London, November 2003
10 "Meeting Expectations The Application of Restorative Justice to the Police Complaints Process", Centre for Criminological Research, University of Oxford, November 2003
11 "Complaints and Disciplinary Procedures in the Public Sector" - Robert Gordon University, November 2003.
12 "Police Integrity securing and maintaining public confidence", HMIC for England, Wales and Northern Ireland, June 1999.
13 Pellegrin V France 1999 (Application 28541/95)
14 The Annual Report of the Scottish Committee of the COUNCIL ON TRIBUNALS, 2002-2003
15 Royal Commission on the Police 1962, Final Report, Cmnd. 1728, May 1962, p. 24
16 "Complaints and Disciplinary Procedures in the Public Sector" - Robert Gordon University, November 2003.
17 At the time of writing, ACPOS is undertaking an audit of counting conventions and procedures across the eight forces to ensure consistency of recording.