Scottish Government

chr guide
building a common housing register
a practitioner's guide

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contents

FOREWORD
Foreword by the Deputy Minister for Communities
Acknowledgments
Executive Summary

SECTION ONE: GETTING STARTED
1. Introduction and key messages
2. Background
3. Establishing working groups
4. Building an effective partnership
5. First key tasks for the CHR partnership

SECTION TWO: CHR MODELS
6. Core functions of a CHR
7. Four sample models
8. Building your CHR model
9. Other features of a CHR

SECTION THREE: INTEGRATION
10. The role of housing information and advice
11. Integrating your CHR with other strategies
12. Reviewing your chosen model

SECTION FOUR: DELIVERY
13. The application form
14. Information and communications technology
15. Costs
16. Legal agreements
17. Going live
18. Post-implementation: monitoring and evaluation

APPENDICES
Appendix 1: Structure and content of development plan
Appendix 2: Application form: suggested questions
Appendix 3: System specification
Appendix 4: Cost sharing: case studies
Appendix 5: Managing the transition: case studies
Additional reading