Tackling Anti-social Behaviour:
An Audit of Scottish Local Authority Practice 2001-2002
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Contents
Foreword
1 Introduction
1.1 Sociable Neighbourhood Initiative
1.7 Definition, Prevalence and Spread of Anti-social Behaviour
1.15 This Report
2 The Audit: Purpose and Process
2.1 Purpose of Audit
2.5 Audit Criteria
2.11 Use of Audit by Local Authorities
3 The Audit: Findings on Current Practice and Procedure Amongst Local Authorities and their Partners
3.1 Introduction
3.5 Policy and Procedure
3.18 Information for Residents
3.22 Multi-agency and Cross-departmental Responses to Tackling Anti-social Behaviour
3.28 Use of Allocations Policy, Procedures and Tenancy Agreement to Prevent and Minimise Anti-social Behaviour
3.37 Services for Young People and Vulnerable People which Impact on Reducing Anti-social Behaviour
3.44 Environmental, Physical and Amenity Approaches that Impact on Ameliorating Anti-social Behaviour
3.52 Mediation
3.56 Links with the Private Sector and Housing Associations to Facilitate Tackling Anti-social Behaviour
3.62 Support for Victims and Witnesses
3.64 Tenant and Resident Involvement in Developing Policy and Proceduresy
3.66 Legal Issues
3.74 Staff Arrangements for Tackling Anti-social Behaviour
4 The Way Forward
Conclusions
Recommendations
4.2 Policy
4.4 Intensive Support for Struggling Households
4.6 Tenant and Resident Involvement
4.10 On-the-spot Housing Management, Neighbourhood Wardens and the Physical Measures which Impact on Anti-social Behaviour
4.12 Low-level Neighbour Nuisance
4.15 Legal Issues
4.21 Effective Working with the Police
4.26 Data and Information Sharing
4.28 Under-16s
4.32 Victim and Witness Support and Protection
4.39 Registered Social Landlords and Anti-social Behaviour
4.42 Multi-agency Working
4.47 Anti-social Behaviour Co-ordinator
4.48 Culture of Non-tolerance
5 Summary
5.1 Introduction
5.3 The Audit: Purpose and Process
5.5 The Audit: Current Practice and Procedure
5.7 Conclusions and Recommendations
Appendix 1: Notes
Appendix 2: Acknowledgements
Appendix 3: Further Reading
The views expressed in this report are those of the author and do not necessarily represent those of the Department or Scottish Ministers.