Standard | Standard Statement | Rationale |
1 - Accountability: Accountability Arrangements | Responsibility for cleanliness in care premises is clearly defined and there are clear lines of accountability throughout the service. | The Chief Executive/ Owner (Service Provider) and management team, are responsible for ensuring a safe, effective and clean physical environment of care in facilities, and must be able to account for the overall management of cleaning services. |
2 - Processes: Cleaning Services Management | A suitably trained person has been designated to manage the cleanliness of the care facility. | To ensure a safe, effective and clean physical environment of care in facilities and to be able to account for the overall management of cleaning services, responsibility must be defined and lead to the Chief Executive/ Owner (Service Provider), and management team. |
3 - Processes: Policy and Strategy | The management team endorses the specification for the provision of cleaning services throughout the service. | The Chief Executive/ Owner (Service Provider) and the management team are responsible for ensuring a safe, effective and clean physical environment of care in facilities, and must be able to account for the overall management of cleaning services. |
4 - Processes: Operational Policy and Procedures | Operational elements of the cleaning services and specifications are in place and up-to-date. | Up-to-date operational planning is necessary to ensure a safe, effective and clean physical environment. |
5 - Processes: Annual Requirements Review | An annual review is undertaken to assess whether the service specification is being achieved and reflects current requirements. | An organisation/ service requires up-to-date information on the ability of the cleaning staff or the cleaning contractor to achieve the levels of service specified and their ability to adapt to meet the changing needs of care. |
6 - Processes: Service Delivery | The cleaning plan and any associated risk is managed systematically. | To ensure safe operation of the physical environment and the safety of people, it is essential to have a systematic, planned approach to the cleaning management of the physical environment. |
7 - Processes: Service User Involvement | All cleaning management issues are evaluated, considered and dealt with to achieve optimum service user satisfaction. | There is a need to provide a clean environment which aims to meet the expectations of all service users and staff. |
8 - Processes: Risk Management | A risk management process is applied to cleaning services. | It is essential that a service- wide approach to the risk management of care associated infection, which includes cleaning services, takes place to ensure that risk is effectively managed. |
9 - Capability: Legislation and Guidance | The service has access to up-to-date legislation and guidance relating to cleaning services. | Access to legislation and guidance is essential for the service to carry out statutory and mandatory duties and maintain best practice. |
10 - Capability: Competency Evaluation | The competency and performance of cleaning personnel are monitored and evaluated to ensure standards are maintained. | It is necessary to assess and identify which skills and capabilities are required to ensure clean facilities. |
11 - Capability: Training and Instruction | Cleaning services staff receive training and instruction on the safe operating practices and cleaning of facilities. . | Due to the diversity of needs in cleaning and operating care facilities and the requirements of legislation, a structured training programme needs to be developed and implemented for all relevant staff. |
12 - Monitoring and Review | The system in place for cleaning services is monitored and reviewed by management in order to make improvements to the system | The Chief Executive / Owner (Service Provider) is responsible for ensuring a safe, effective and clean physical environment and is accountable for the overall quality of cleaning services. |