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GP access improves
18/05/2010
More people are now able to see or speak to their GP in Scotland within 48 hours, according to statistics published today.
The GP Patient Experience Survey Access Results for 2010, published by the Chief Statistician, show a significant increase in the number of patients able to get access to a GP within 48 hours. The proportion of patients able to book an appointment in advance has also increased.
Key points in today's statistics include:
- At 90 per cent of GP practices, at least 90 per cent of patients were able to get access to a GP within 48 hours - up from 67 per cent last year
- At 58 per cent of practices, at least 90 per cent of patients were able to book an appointment in advance - up from 39 per cent last year
Health Secretary Nicola Sturgeon said:
"GPs are often the first point of contact for patients when they need treatment or healthcare advice and it's vital that people can get prompt access their GP when they need to.
"This survey highlights that significant improvements are being made and many more patients have been able to access help and advice when they need it.
"However, there is still room for improvement and the Scottish Government is currently working with the Royal College of GPs in Scotland to develop guidance that will help all GP surgeries address any issues surrounding access to ensure they are offering a high quality service that meets local needs."